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Program Coordinator

January 23, 2014 - February 05, 2014
Location:Eugene, OR
Salary Range:$35,000 - $40,000 DOE
Exempt/Non-Exempt:Exempt
Benefits:Kicks in after six months of employment, Earned time off, paid holidays and much more!
Employment Type:Full Time
Department:Management
Description:Reporting to the Program Director(s) the Program Coordinator supervises Program Managers to ensure the continuous objective analysis of the organization’s compliance with:
• objectives stated in the individual support plans, including behavioral and medical plans so that the needs of individuals served are met;
• federal, state and local laws and regulations;
• Agency policy and procedures, including the union contract.
• Ensures that all staff receives the training required and necessary to deliver quality services.


To be successful in this position you must be an expressive communicator, have proven abilities in successful supervision and you enjoy giving feedback to those you supervise.
Duties:• Cultivate existing relationships with Program managers and County Case Managers with the goal of ensuring the People we support have the highest quality outcomes of Alvord-Taylor’s and the communities’ services
• Develop and implement strategies that will maximize the synergies within and among program areas
• Team Management and Development:
• Develop and implement a system to evaluate the skill, experience and professional development needs of all staff
• Implement a professional development program to address employee experience and skill gaps
• Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation, and goal setting for all employees
• Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards
• Recruit, hire, and oversee training and orientation of Program Managers and Lead Support Professionals
• Supervise and Mentor Program Managers
o Assist with problem solving, completion of ISPs, and communication with outside agencies or families/guardians, as needed
o Provide ongoing feedback to the Program Director(s)
o Provide training and education on subjects that will enhance the managers’ ability to perform their jobs with a high level of quality
o Oversee the use of agency resources by each site, including, but not limited to, personnel, vehicles, water and electricity
o Ensure that organizational structures and systems are implemented and maintained to allow for the management team to participate in ongoing projects.
• Act as liaison with Union fostering a positive working relationship.
• Ensure the Program Manager is coordinating with agency nurse and or Behavioral Specialist so client needs are being met on a timely basis.
• Attend meetings (staff/1:1s/management).
• Attend Lead Support Professional Meetings, providing education and information to assist them in performance of the job, as needed.
• Attend Board meetings as requested by Program Director(s).
• Regularly visit all sites and provide support and feedback for the Program Director(s) and Program Managers.
• Ensure that actions required as a result of Protective Service Investigations are completed on a timely basis and communicated to Lane County Developmental Disability Services.
• Ensure that policies, procedures, and necessary forms are updated and implemented as required by additions or modifications to Oregon Administrative Rules.
• Assure Quality Assurance so that programs meet all state licensing requirements and are operated at the highest level of care possible support sites and managers with Plans of Improvement.
• Suggest new training concepts to Program Director(s) and Human Resource Manager.
• Ensure that policies and procedures are implemented and comply with regulations defined by the Oregon Administrative Rule for all services delivered,
• Provide administrative review of General Event Reports (GERs) in a timely manner, communicating trends, concerns, and other issues of concern to Program Managers, Human Resource Manager and Program Director(s), as needed. Ensure follow-up action by the Manager involved; ensure that all GERs involving significant incidents are sent to the appropriate person outside the agency and that the issues are addressed timely and appropriate. Consider staff training needs in light of GER patterns.
• Participate in Administrative Back Up On-Call.
• Provide temporary site management and on-call duties when the program management team is understaffed
Qualifications:• Two or more years’ experience in management role in a residential or vocational setting serving people with disabilities, preferably those with developmental disabilities; And
• Bachelor’s degree in Social Work, Special Education, Psychology, or a related field; Or
• Equivalent combination of education and experience totaling more than five years.
• Experienced at writing, reviewing and implementing ISPs.
• Ability to review and critique Behavioral Support Plans and Nursing Care Plans.
• Knowledgeable of Oregon Administrative Rules, updates and licensing.
• Assist in developing and implementing documentation systems in compliance with OARs;
• Must have ability to:
o Provide and evaluate effective programs for people with disabilities
o Perform position duties in a responsible and professional manner
o Self-motivated, flexible and creative
o Solid oral and written communication
O Supervise staff
O Develop and implement documentation systems in compliance with OARs;
O Program/Site management;
o Employee development and training.
• Demonstrate Leadership abilities by:
o Motivating your employees
o Coaching and developing your employees by learning new skills, cross training
o Modeling teamwork at all times
o Delegating with trust
o Decisiveness – quick yet thoughtful
• Must have a valid Oregon driver’s license and be insurable by the agency’s liability insurance carrier.
• Must maintain all relevant certification and training requirements.


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